Your privacy is our priority
At 8i888, your personal information is protected by SSL encryption. We are committed to full transparency about how we collect, use, and store your data.
Introduction & Scope
This privacy policy applies to the online gaming services operated by 8i888 ("Platform", "we", "us"). When you use the 8i888 website, create an account, make a deposit or withdrawal, or contact our support team, certain information naturally reaches our systems.
The purpose of this policy is to inform you fully and transparently about what data we collect, why we collect it, how we use it, and what rights you have. By using our platform, you agree to the terms described in this policy. This policy is an integral part of our Terms and Conditions.
What Data We Collect
8i888 collects only the information needed to provide you with the best possible service. The categories of data collected are described in detail below.
2.1 Information You Provide Directly
Information you provide directly during account registration and use of our services:
- Full name (Bengali or English)
- Date of birth (for age verification — service is available to those aged 21 and above only)
- Email address and contact details
- National ID card or passport number (for identity verification)
- Payment method details — bKash, Nagad, Rocket, Upay, or bank account (for transaction processing only)
2.2 Automatically Collected Information
When you use the platform, the following information may be collected automatically:
- IP address and device information
- Browser type and version
- Browsing activity on the platform (which pages you visited, how long you stayed)
- Login time and date
- Gaming activity logs (games played, betting history)
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may receive limited information from verification agencies or payment processing partners, which is used solely for identity verification and fraud prevention.
Purpose of Data Use
8i888 uses collected data only for legitimate and recognised purposes. Each purpose is described separately below.
3.1 Account Management and Service Delivery
Your name, email, and identity information are used to create, maintain, and secure your account. Payment information is used to process deposits and withdrawals.
3.2 Identity Verification and Age Confirmation
We provide services only to those aged 21 and above. Age verification is therefore a mandatory process. ID information is used solely for this purpose.
3.3 Financial Transaction Processing
The necessary payment information is used to process your deposit and withdrawal requests. The minimum deposit amount at 8i888 is ৳100 and the minimum withdrawal amount is ৳800. Withdrawals are generally completed within 15 minutes to 2 hours.
3.4 Customer Support
When you contact us via 24/7 live chat or email ([email protected]), the relevant account information is used to resolve your issue.
3.5 Security and Fraud Prevention
Login history, device information, and IP addresses are monitored to maintain platform security and detect any unauthorised activity.
3.6 Responsible Gaming Monitoring
As part of our responsible gaming policy, players' gaming behaviour is monitored so that timely support can be provided if signs of problematic gaming appear.
3.7 Service Improvement
Data relating to user behaviour is analysed to improve the user experience and measure platform performance.
Data Disclosure and Sharing
8i888 does not sell your personal information to third parties. However, data may be shared in limited circumstances, as described in detail below.
4.1 Service Provider Partners
Only the necessary information is shared with payment processing partners (bKash, Nagad, Rocket, Upay, and bank transfer partners) and identity verification service providers. These partners operate under strict confidentiality agreements.
4.2 Legal Obligations
We may be required to provide relevant information under a court order, government directive, or legal process. In such cases we disclose only the minimum information necessary.
4.3 Business Transfers
In the event of a change of business ownership, merger, or acquisition, user data may be transferred. We will notify you in advance in such cases, and the new entity will also be bound by this privacy policy.
Cookies and Tracking Technologies
The 8i888 website uses cookies to improve your browsing experience and ensure the platform functions correctly.
5.1 Essential Cookies
These cookies are essential for the basic functioning of the platform — such as maintaining login sessions, security verification, and payment processing. Without these cookies the platform will not work properly.
5.2 Functional Cookies
These cookies are used to remember your preferences (such as language settings). They make your experience more personalised.
5.3 Analytical Cookies
These cookies are used to monitor user behaviour in order to evaluate and improve platform performance. Data collected is anonymized.
You can manage cookies by changing your browser settings. However, disabling essential cookies may limit some features of the platform.
Data Retention and Security
6.1 Data Retention Period
We retain your data only for as long as necessary — generally while your account is active and for the applicable legal period after closure. Financial transaction records may be retained for a longer period.
6.2 Security Measures
8i888 uses industry-standard security measures to protect your data:
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Access controls — only authorised staff can access personal data
- Regular security audits and system reviews
- Two-factor authentication (where applicable)
- Server-level data encryption
6.3 Response to Data Breaches
If a data breach ever occurs, we will notify affected users as quickly as possible and take the necessary remedial steps.
Your Rights
As an 8i888 user, you have the following rights regarding your personal information.
Right to Access
If you would like to know what information we have collected and stored about you, please contact our support team.
Right to Rectification
If any information in your profile is incorrect, you can request that it be corrected. Keeping your information accurate is important for both you and us.
Right to Erasure
In certain circumstances you can request that your personal data be deleted, although some data may need to be retained due to legal obligations.
Right to Restriction of Processing
In certain circumstances you have the right to request that processing of your data be restricted.
Right to Data Portability
You can request the data held in your account in a structured, commonly used format.
Right to Object
You have the right to object to the use of your data for specific purposes.
Protection of Minors
8i888 provides services only to individuals aged 21 and above. We do not knowingly collect information from any minor. If a person registers using a false age and is under 21, we will immediately close the relevant account and delete any collected data.
If you believe a minor is using our platform, please notify us immediately at [email protected].
International Data Transfers
Some of our service provider partners may be located outside Bangladesh. In such cases data may be transferred internationally. We ensure that all such transfers are conducted under appropriate contractual safeguards and that adequate data protection measures are in place in the destination country.
Policy Changes and Updates
8i888 reserves the right to update this privacy policy from time to time. For any significant changes, we will notify users by email or via a notice on the platform. Continued use of the platform after a change takes effect will be considered your acceptance of the updated policy.
If there are significant changes compared to the previous policy, we will highlight them separately.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. The 8i888 support team provides assistance in Bengali and English.
We take all complaints seriously and aim to resolve them as quickly as possible.