Answers to all common questions about 8i888

Account verification is done primarily for your security. It ensures that no one is opening an account using your name or personal details. Verification is also requested during large withdrawals or when unusual activity is detected, so your funds stay protected and reach the right person.

A verification request may come during your first large withdrawal, when you log in from a new device, or if any unusual activity is noticed on your account. This is a normal security process — there is nothing to worry about. Simply submit the required information and your account will be reactivated promptly.

Yes, this is very important. The name you registered with on 8i888 must exactly match the name on your bKash, Nagad, Rocket, Upay, or bank account. If the names do not match, your withdrawal may be delayed or the payment may be put on hold. Please use your correct name when registering.

Absolutely. 8i888 uses SSL encryption technology, which keeps all your personal information completely secure. Your documents or data are never shared with any third party. You can find more details on our Privacy Policy page.

No, that is not possible. For security reasons, withdrawals can only be made to a payment account registered in your own name — such as your own bKash, Nagad, Rocket, Upay, or personal bank account. Requests to send funds to another person's account are not accepted.

Withdrawals are usually completed within 15 minutes to 2 hours. If it takes longer, first refresh your wallet app. If the issue persists, contact us via live chat and provide your withdrawal reference number — our support team will resolve it quickly.

The minimum withdrawal amount at 8i888 is ৳800. Requests below this amount are not processed. The minimum deposit amount is ৳100, so you can start with a small amount and withdraw once your balance is sufficient.

Yes, withdrawals at 8i888 are available 24 hours a day, 7 days a week. Whether it is night or a public holiday, you can submit a withdrawal request at any time. The usual processing time is 15 minutes to 2 hours, regardless of the day or time.

To withdraw bonus winnings, you must first meet the wagering requirements. For the welcome bonus, you need to wager 15 times the bonus amount — for example, if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before you can withdraw. Once the requirements are met, your winnings become withdrawable.

After opening your first account at 8i888, the welcome bonus is applied automatically on your first deposit. Deposit a minimum of ৳100 and the bonus will be added to your account. You will receive up to 100% of your deposit amount as a bonus, up to a maximum of ৳15,000.

No, the welcome bonus can only be received once per player — at the time of the first deposit. If the same person attempts to claim the bonus again by opening multiple accounts, it will be considered bonus abuse and the account may be suspended.

The wagering requirement is calculated at 15 times the bonus amount only — not on the original deposited funds. Example: if you deposit ৳1,000 you receive a ৳1,000 bonus. Your total balance is then ৳2,000, but the wagering requirement is only ৳1,000 × 15 = ৳15,000.

Bonuses have a set validity period, and if the wagering requirements are not met within that time, the bonus may be cancelled. You will be informed of the exact validity details when you receive the bonus. For any questions about expiry, ask us via live chat.

Generally, bets placed on slot games, fishing games, and most casino games count fully toward the wagering requirements. However, some games may count partially or not at all. Contact our support team for the latest accurate list, as the game list may be updated from time to time.

Yes, 8i888 runs fully in a mobile browser — no separate app download is needed. Open the site in Chrome, Firefox, or Safari on any Android or iOS smartphone and log in to start playing right away.

If your connection drops, your current game is saved on the server. Once you reconnect and log back in, you can continue from where you left off. However, in live dealer games, a prolonged disconnection may cause the round to end automatically — in that case, please contact us via live chat.

8i888 works on Android smartphones and tablets, iPhones, iPads, and desktop computers. It runs without issues on any modern, up-to-date browser (Chrome, Firefox, Safari, Edge). The site generally works well on older or budget phones too.

First, clear your browser's cache and cookies. To do this, go to your phone's browser settings and use the "Clear Cache" or "Clear Browsing Data" option. Then restart the browser and visit the site again. If the problem continues, check your internet connection or let us know via live chat.

Yes, it is very simple. Open 8i888.lat in Chrome, then select "Add to Home Screen" from the menu (three dots). A shortcut to 8i888 will be created on your phone's home screen, and you can access the site in one tap just like an app.

In live dealer games, a real dealer manages the game from a professional studio via live video streaming. You place your bets from your screen and see the results in real time. It is not computer-generated, so the experience feels like a real casino.

Teen Patti is a three-card game where the strongest hand wins. Andar Bahar is simpler — one card is placed in the middle and you bet on whether a card of the same value will appear on the "Andar" (left) side or the "Bahar" (right) side. Both games are easy to learn and very popular in Bangladesh.

Yes, live casino is fully supported on mobile. For the best experience, a stable Wi-Fi or 4G/5G connection is recommended, as video streaming uses more data. Keeping your screen in landscape mode also makes viewing more comfortable.

In Baccarat, you bet on which of two hands — "Player" or "Banker" — will get closest to 9. You can also bet on a "Tie". If a hand's card value exceeds 10, only the last digit is counted. It is a simple, fast-paced game that many players enjoy.

Roulette offers a variety of betting options. You can bet on a specific number, red or black, odd or even, or a range of numbers. Betting on a single number has a lower chance of winning but a higher payout; betting on a colour or odd/even gives nearly equal odds.